Brighton Center

Strategic Plan July 2013 to June 2017

Every four years, Brighton Center creates a new Strategic Plan that is based on data gathered from the community. We do this, because we believe strongly in the community’s ability to set its own agenda and to work with us as partners to achieve results. We believe families know their situations best and are capable of making decisions that impact their lives. This philosophy, which is reflective of our core values and mission of the agency, guides us in our interpretation of community assessment data. In 2012 a full community assessment was completed that included interviewing 708 individuals (mostly people who have received services) from Campbell, Kenton, and Boone Counties; 74 employees; 42 volunteers; and 40 key community stakeholders. An extensive analysis of the demographics of all 8 counties was also compiled. 

Some relevant information pertaining to the respondents is as follows:

  • 52% of individuals surveyed were ages 19 to 40; and over 75% were female
  • 68% have lived in Northern Kentucky for 10 years or more, and 40% have lived in the same city and school district for 5 years or more
  • 66% of respondents indicated that their lives are better than 4 years ago.  The most cited reasons were change in employment status, family, and achieving an educational milestone or pursuing education
  • 57% of respondents’ primary source of income is a job, 51% have an income under $23,000 a year, and 47% indicated that their income was not enough to meet basic needs
  • 40% have a high school degree or a GED and 38% completed 1+ years of college
  • 25% of respondents were living with relatives, which is an increase from previous years

From this assessment came a set of critical issues that will be the focus of Brighton Center’s work for the next five years. A common thread was apparent as we pulled together all the trends: individuals understand how critical good employment and education is to their success and that of their children. Job attainment, education, better finances, improved and affordable housing, improved physical health, and affordable activities for youth were all prioritized as essential in strengthening families and communities.


Goal:  Supporting educational advancement and engagement at all levels (early childhood to post-secondary education)


  • Ensure the advancement of kindergarten readiness in our community
  • Increase individuals’ connection to wrap-around services, with an emphasis on middle school through post-secondary
  • Strengthen the system of out of school activities/programs (after school and summer) for children/youth in grades kindergarten through high school
  • Develop and cultivate partnerships that support individuals’ advancement of literacy and educational goals in the communities where there is an existing relationship and a pronounced need
  • Incorporate financial coaching techniques across the agency’s case management positions to gain more capacity around financial education for our families


Goal:  Improve individuals’ access to better paying jobs with opportunities for benefits and career advancement


  • Ensure alignment and strong connections are in place with regional career pathway efforts leading to better employment opportunities for those we serve
  • Strengthen employer partnerships resulting in improved transitions to employment
  • Create and strengthen our process, tools, and partnerships that help people develop a career path
  • Increase the families’ connection to wrap-around services and resources needed to support their training and employment retention

Services for Youth (16 to 24)

Goal:  Expand services for older youth that provide a foundation helping them achieve their full potential and ensure life success


  • Develop a comprehensive strategy for serving at risk youth that builds upon the success of Step Up
  • Connect to and support the Partners for a Competitive Workforce initiatives that create strong transitions for youth from school to career
  • Build capacity around community response to homeless youth

Family Supports

Goal:  Families have appropriate supports, resources, and financial services necessary for their self-sufficiency journey


  • Develop and take to scale products that assist with financial security
  • Assess our role in providing vital safety net services throughout the eight counties, and respond as appropriate
  • Initiate and support expanded affordable housing options

Healthy Individuals

Goal:  Support the health and wellness of our families and ensure access to care


  • Provide health education, activities, and connection to resources that support healthy outcomes
  • Connect our customers to resources resulting in better access to primary and dental care; particularly health insurance